The Equifax data breach has sent shock waves like we’ve never seen before. Some consumers are only now starting to realize the lasting damage and harm that this breach will have on their lives. Thank you for all of your calls and emails. Please continue to send concerned family, friends, co-workers to us at Equifax@Stritmatter.com. Yes – we have heard from folks from New York, Florida, Virginia, Arizona, California, etc.– a former employee of Equifax, data privacy experts, and reporters who are trying to separate fact from fiction.
I promise to write more soon, as I continue to try to respond personally to as many emails/calls as I can. But please let me address one pesky fiction that occasionally rears its head on corporate-leaning media outlets and individual’s social media posts: A class action against Equifax will address a deep-rooted systemic problem that puts all of us at risk. I cannot speak for all lawyers. But please think twice before rushing to judgement against those of us who are committed to advancing consumer rights. I will point to our work in the massive Anthem data breach litigation: Significantly, as a result of the Anthem settlement, they have helped all affected from the breach by holding Anthem accountable. The agreement includes a court enforced term that will hold Anthem to a more rigorous standard in its safeguarding of Personally Identifiable Information (PII). Anthem will have to spend at least $90 million annually on beefing up its cybersecurity practices for the coming years. At minimum, my clients will get awarded between $5K -$15K each. Then, there are dozens of attorneys like myself who have invested countless hours and dollars (yes – pursuing class actions costs money) and we will not want to retire anytime soon. BTW: note that federal law has a strict limit on attorneys’ fees.
Thanks to all of you who have contacted us with your stories, questions and concerns. As with our many other clients, we want to help give you a voice and make sure that you recover from this historic data breach.
Top Democrat Senator Sherrod Brown (D-OH) on the Senate Banking Committee demands that credit agency Experian provide more details about a data breach in which personal information on millions of T-Mobile customers was stolen.
“Protection of this information is of the utmost importance, especially because the scope of the information is vast and virtually no consumer can apply for credit without entering your system,” Brown wrote in a letter sent to Experian today.
Experian said earlier this month hackers had broken into a server containing data on T-Mobile customers. The breach exposed personal information of 15 million customers and possible customers, including Social Security numbers of those who might have applied for T-Mobile cell service between Sept. 1, 2013 and Sept. 16, 2015.
Experian’s main consumer credit database was not broken into, Experian says, and T-Mobile and Experian are providing two years of credit monitoring services and identity theft recovery services for free.
Along with increased disclosure about the breach, Brown also asks Experian to provide “credit freezes” to affected customers for free. Credit freezes allow customers to restrict access to their credit reports in cases of potential identity theft, but typically credit agencies charge for this service. Brown also asked Experian to explain how well its credit monitoring and identity theft protection services work.
Data breaches, identity theft and cyber security have become a priority as more companies have disclosed breaches of their systems. Lawmakers have attempted to legislation to address the issue, including a bill that would require companies to inform their customers about a breach within 30 days of learning about it themselves.
Experian, in a statement, said they had received Brown’s letter, “understand the concerns raised” and will respond accordingly.